Privacy Policy

We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This Policy explains how we do this and tells you about your privacy rights and how the law protects you.

Madhula Creations (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, join our classes, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Contact forms: Name, email address, phone number, and message content.
Email subscription: Name, email address, and subscriber tags through ConvertKit.
Purchases & enrollments: Name, email, billing details (processed via Zenler, Etsy, or other payment providers — we do not store payment card details).
WhatsApp/phone communication: Name, contact details, and the content of your messages.

b. Information Collected Automatically

Cookies and usage data through Google Analytics and Facebook Pixel for site performance, marketing, and analytics purposes.
IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We may use your information to:

Provide and deliver services, products, or classes you request.
Process transactions and send order confirmations.
Send newsletters, updates, and promotional materials (if you’ve opted in).
Respond to inquiries and provide customer support.
Improve our website, offerings, and marketing campaigns.
Comply with legal requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Service providers: Zenler, Etsy, Printify, ConvertKit, WhatsApp, Payoneer, Google Analytics, and Facebook Pixel for order processing, email delivery, and analytics.
Legal purposes: When required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver targeted advertising.
You can control cookie settings through your browser preferences.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Disable cookies through your browser settings.

To make a request, contact us at studio@madhulacreations.com.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., Etsy, Zenler, social media). We are not responsible for the privacy practices of these external websites.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, except for children’s art classes registered by a parent or guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Madhula Creations
Website: MadhulaCreations.com
Email: studio@madhulacreations.com
WhatsApp: +91 93631 47279
Location: India